Refund policy

Returns

We accept returns within 14 days of delivery.

To be eligible for a return, items must be unused, in their original condition and packaging.

To initiate a return, please contact us at:

elegantano@gmail.com

Returns sent without prior approval may not be accepted.

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Non-Returnable Items

The following items cannot be returned:

• Custom or made-to-order pieces

• Gift cards

• Items marked as final sale

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Refunds

Once your return is received and inspected, you will be notified regarding the approval of your refund.

If approved, refunds will be issued to your original payment method within 5–10 business days.

Shipping costs are non-refundable.

*Customers are responsible for return shipping costs unless the item is faulty.